Diane has been with the agency since 2003 when she took on the dual roles of managing the office as well as looking after a property portfolio. With 20 years experience in the industry, Diane has worked in real estate for her entire adult life and has developed a comprehensive understanding of all facets of the industry. Working closely with the property management team, Diane’s extensive responsibilities include overseeing the smooth running of the office, coordinating marketing initiatives, managing community relations and developing new business.
A local resident and property owner herself, Diane takes a very hands-on approach and is dedicated to ensuring that each property is managed and maintained to her high standards and that communication lines between tenants and landlords are always open. An excellent relationship with Wentworth Point’s on-site building management company means that Diane and the team are able to address issues immediately and resolve any problems in a timely and efficient manner.
Professional, trustworthy and extremely competent, Diane’s excellent organisational skills and solutions-based approach enables her to provide clients with invaluable peace of mind.
Graeme has had over 30 years experience in Commercial / Residential sales, management and leasing. Trained in property valuation he has worked alongside some of the industries finest on projects as diverse as 'Trophy' city buildings, industrial estates, shopping centres to one bedroom motel units.
Graeme's passion is property and his focus is the Wentworth Point market where you can locate him six days of every week.
Visit our office and review for yourself our comprehensive building data and sales statistics which will provide a clear picture of apartment size, location, sales prices and value trends from the projects inception to today.
Accounts Property Management
Having worked in property management since 1996, Antoinette has the perfect skillset for her position as trust accountant. A demanding and challenging role, Antoinette’s strong eye for detail and extensive experience allow her to deliver a flawless service. Her daily role includes paying all clients’ strata, council and water bills, reconciling trust accounts and managing the rent roll.
Antoinette loves being part of such a close-knit and friendly team while the intimate environment and boutique structure of the agency creates a harmonious working environment. Hardworking and client focused, Antoinette has an exceptional work ethic and is adept at problem solving. With her positive outlook and easygoing nature, Antoinette is a loyal and valued member of the team that she has worked with for many years.
Principal & Property Consultant
After 24 years with a major franchise group, in September 2001 Warwick rebranded and became an independent agency trading as Warwick Williams Real Estate.
Five years later the company opened a joint venture office with Payce Corporation at the Waterfront, Homebush Bay (now called Wentworth Point) and at the same time acquired a rent roll from yet another local real estate office. Thirty four years later Warwick has 36 staff over two offices and approximately 1900 managed properties.
The results reflect the leadership, drive and focus that Warwick employs. Warwick is a fair, tolerant and visionary employer and is extremely supportive of his staff. He has had the vision to make changes to keep ahead of the opposition.
Following best practice guidelines Warwick is held in very high regard within the industry and in July Warwick felt honoured to receive The Australasian Real Estate Agency Best Practice Award for 2008 and Agent of the Year.
Over the past 34 years Warwick has supported the community in many ways and continues with sponsorship assistance with school fetes/trivia nights, clubs, charities and general donations.
• Chairman of the Red Shield Appeal (Inner West area) for 14 years
• Chairman of the Real Estate Institute (Inner West Area)
• Chairman PLC Foundation
• Director, Five Dock Leisure Centre
• Director of Skillshare for 5 years
• Member of the Rotary Club Drummoyne for 10 years
• Awarded by Rotary the 1997 Paul Harris Fellowship Medal for Services to the Community
• Founding member of Political Action Committee - Real Estate Institute
• Completed 4 years part time Real Estate Institute Valuation Practice Course
• Completed 4 years part time TAFE Valuation of Real Estate Certificate Course
Registered Valuer 2683
• Warwick continues his support for his local community as a board director of the Communities for Communities newly formed Foundation.
• For his support of our community he was awarded Canada Bay Citizen of the Year for 2009.
Warwick played rugby union with Briars Sporting Club and was a member of Drummoyne Sailing Club.
He is currently a keen cyclist after many years as a competitor for a local triathlon club in short course triathlons and he also races a PRB Clubman sports car.
Warwick is married to Susan, has five children, three grandsons and lives in Drummoyne
Property manager Frank Arduca’s professionalism, forward-thinking approach and exceptional follow-up are the perfect attributes for his role managing an extensive management portfolio. With 10 years experience in the industry, Frank has a background in commercial and shopping centre management where he honed his skills and developed excellent systems. Dedicated to his chosen profession, Frank regularly attends CPD training events and new legislation seminars while his strong relationship with the REI gives him instant access to professional counsel.
A licensed real estate agent and property investor himself, Frank is able to understand the needs of his client’s from a landlords’ perspective. His comprehensive approach often sees him overseeing renovations on his clients’ behalf while his strong relationship with the building management team ensures that all properties are maintained to the highest standard. Part of the team since 2008, Frank has the highest regard for the agency and is proud to be able to deliver a personal, tailored service.
Approachable and vibrant, Frank's superb attention to detail, ability to relate to people and his courteous approach to all clients ensures his success in building long-term relationships and creating successful outcomes for all concerned.
Suzanne Thompson has been part of the team since the office opened its doors in 2006. With a busy and varied role assisting the sales team, Suzanne thrives on the daily challenges of her role. Working closely with the agents to ensure a streamlined and seamless process, her administrative background ensures the smooth day-to-day running of the sales office.
From booking advertising and overseeing marketing campaigns to organising auctions and ensuring smooth sales settlements, Suzanne loves the fact that her role is always diverse and interesting. Her ability to prioritise and multi task guarantees that the sales team is in sound hands.
A local resident, Suzanne loves the area and has a strong connection with its people and lifestyle. Her knowledge of the area and extensive experience make Suzanne an invaluable member of the team.
Property Manager Associate
Property Manager Associate
Leasing executive Marilena’s sparkling personality, can-do attitude and natural flair for matching people with property have made her an invaluable asset to the management team. Since receiving her real estate license in 1992, Marilena has enjoyed a successful and varied career in the property and construction industries.
Organising property inspections, selecting tenants and arranging settlements are all carried out promptly and efficiently. With a background in accountancy and having run her own boutique beauty business in the past, Marilena is blessed with superb organisational and time management skills. With her upbeat nature and meticulous eye for detail, Marilena is always happy to assist the team in any way she can.
Business Development Manager
In September 2011 Craig celebrated his 31 years service with Warwick Williams. A consummate professional acting at all times with honesty and reliability, Craig’s intimate knowledge of the Inner West property market is unsurpassed.
Well versed in all aspects of the industry from property management to investment, Craig has been acting as a residential and commercial sales specialist since 1991.
A highly skilled negotiator with a strong team ethic, Craig’s extensive repeat and referral work has seen him build a network and database of loyal, long-term clients who call on him repeatedly for all manner of sales, investment and property management advice. Indeed, Craig is so entrenched in the local property market that he has helped market and sell some homes several times over.
Craig explains that there are four main reasons for the successes that WWRE has experienced. Firstly, the landmark position of its office at the gateway to Drummoyne East, secondly, the vast scope of experience that the agents bring to the table, thirdly, the reputation of the office and the size of its stock, and finally, the emphasis on training which ensures that the team stays at the cutting-edge of the industry.
His ability to listen to a client’s needs and guide them carefully through the sales process, combined with his market knowledge and strong office support, ensure that Craig is able to not only achieve the best possible price but also furnish clients with an enjoyable and rewarding experience.
Craig is also involved in the ethical practices governing the real estate industry and was past Secretary and Treasurer of the Inner West branch of the Real Estate Institute of NSW. Craig has been married for 35 years and has raised two sons. He is a very proud grandfather of Charlotte and Ryan. He is passionate not only about real estate but he is also a keen sportsman and an avid supporter of rugby union, golf and cricket.
Ken joined the company in 2002 after the company he used to work for went into liquidation. At the time Ken was looking for long term employment stability and job satisfaction and it soon transpired we had found the perfect person for the role.
Ken is the ultimate accountant – accurate, reliable and responsible. Apart from doing his own work without error he is often found helping other team members. A man of habit, once midday comes you will see Ken eating his lunch followed by a 30 minute walk.
As one of our more popular team members Ken was voted Most Outstanding Employee of the Year in 2004/2005.
A devoted father and husband Ken is very modest. He handles his heavy workload through being a quiet achiever and conscientious team player.
Julie is a licensed real estate agent and a fully trained and well experienced property manager of some 16 years.
Julie joined our office in 2006 when Warwick Williams purchased another local real estate office where Julie was a Director. We were as keen for Julie to transfer offices as Julie was to work with us. Her competence and expertise in the local area was renowned and we were delighted to offer her the role of managing our PM department.
Julie is responsible for the property management team and oversees 5 other senior property managers and a team of leasing and admin support. Her leadership role is responsible for supporting and encouraging her PM team in their day to day work
Actively engaged with new procedures, Julie also promotes training and closely monitors improvements in performance. Her exceptional managerial qualities are vital for creating consistency and certainty in our office. This pivotal role maintains our company as one of the most successful and respected in the Inner West.
A local resident of many years Julie loves cooking, reading and camping.
Accounts Property Management
Helen has been a member of the Warwick Williams team for over 11 years, undertaking a variety of roles during this time. Formerly working at reception, Helen's friendly face and voice would be recognised instantly by many of our long term clients.
Although Helen still assists at reception every now and then (her training of new staff is second to none) her primary role is overseeing the property management accounts. An often unrecognised part of the property management process, it is in fact the smooth functioning of the accounts department that ensures our owners receive their rent.
Helen has always made it her top priority to ensure that our clients receive their monthly rental income on time and in order.
Helen also takes care of the prompt payment of property management accounts ie levies, rates, maintenance, etc. Helen also assists tenants in the transition to B-Pay and internet banking.
Helen’s continuous support to our PM team is invaluable. Her efficiency and dedication ensure our Property Managers have the time to take care of other important matters such as reducing vacancy periods and maintenance.
Family life is very important to Helen and she is fully committed to the welfare of her teenage daughter and partner.
Hannah started as a Property Manager with Warwick Williams Real Estate in early 2008. Her role involves all aspects of property management including finding great tenants for landlords and fabulous properties for house hunters, as well as dealing with day-to-day problem solving in arranging repairs and maintenance.
Although she maintains a large rent roll of over 200 properties, Hannah prides herself on providing a high level of personalised service to all of her owners while maximising rental returns. She excels at building long term client relationships and works hard to ensure the stressful and sometimes complicated process of moving house is made as smooth as possible for both landlords and tenants.
Hannah has been involved with Real Estate since 2002 and started her career in a small boutique agency in Balmain. Having grown up in the inner west she possesses an extensive knowledge of the local area and thoroughly enjoys the opportunity to work in a suburb she loves. Hannah is also involved in New Business and is always happy to assist if you are looking to lease out your property.
James became part of our Property Management team in 2006 and made a refreshing change to the team – he was, at one stage, the only male in a group of Senior Property Managers.
James has been pivotal to the success of our fully experienced team and he now recalls with humour the many instances where he survived the onslaught of females and their many foibles.
James’ role involves managing a portfolio of over 200 properties and he liaises with both tenants and owners, arranging repairs and maintenance etc.
He is adept at focusing on building good client relationships, and always ensures he provides the very best of service and understanding to each individual.
In 2007 James was awarded Most Improved Property Manager and showing his work ethic and obliging demeanour he now continues to be a popular team player.
A true Australian, James plays cricket, loves horse racing, league and a beer or two.
Renowned for performing beyond the call of duty, Diane Travers has lived in the Inner West for more than 25 years and has been part of the Warwick Williams team for almost a decade. Her open communication manner, strong ethics and genuine empathy with people enable her to maintain an excellent affinity with her clients. Diane’s experience in the legal, finance and interior design industries, in Australia and overseas, affords her a well-rounded approach to real estate that gives her clients a unique edge. She is passionate about architecture and, with her keen eye for detail and interior design background, is adept at advising sellers on the best ways to present their homes. At the heart of Diane’s success is the fact that she approaches each property as unique and carefully structures a sales strategy and campaign to suit. Diane’s motivation is to help people realise their real estate goals and assist with wealth accumulation. A highly skilled and educated professional with an honest and upfront approach, Diane is extremely diligent in her pursuit of achieving exceptional results for her clients. Her excellent track record is backed up by consistent repeat business and referrals which is a true reflection of her impeccable reputation in the industry. Diane thrives on the challenging nature of the property market, balancing it with an active family life and an ongoing commitment and involvement with the local community.
Property Management Assistant
Sandy joined our team in May 2010 and comes with a long standing background in real estate and an enviable reputation. Sandy is enthusiastic and conscientious and is keen to play a vital role in our property management area.
As a local resident, Sandy enjoys the lifestyle the area offers and says she wouldn't consider living anywhere else. Sandy is very knowledgeable about the area and we consider ourselves very lucky she has joined us.
Nicole has worked in real estate since leaving school and was delighted to join Warwick Williams Real Estate in 2007 as our full time receptionist.
At her initial interview Nicole stated – “I’ve always wanted to work here”. It soon became obvious that we had found someone special, someone who really did have a good attitude and aptitude.
Warwick soon named Nicole ‘Our Pocket Rocket’ as she handled our very busy front desk area with efficiency and speed.
Apart from assisting the Property Managers with lease preparation, vacate letters, new business packs and new tenant packs, Nicole also produces our rental lists which potential tenants find invaluable.
Nicole is responsible for the presentation of the front office updating our window displays with leasing material and keeps our website up to date with details of all new properties as they become available for lease.
Always bursting with enthusiasm and happiness, Nicole is a delight to work with. Nicole looks forward to welcoming you to Warwick Williams.
Christine joined our team in 2007 as a Property Manager and was selected as an outstanding candidate for this busy role.
After 15 years work in real estate Christine offers experience and knowledge to her clients. Christine currently manages 225 properties.
Now a Senior Property Manager, Christine’s role includes repairs and maintenance of these properties, arrears, re-lettings, vacating tenants, advertising, and ultimately ensures all tenants and her clients are completely satisfied.
In 2008 Christine was awarded Most Improved Property Manager.
Christine is committed to her love of real estate and continues to attend ongoing training sessions at every chance.
More recently Christine was nominated our Occupational Health and Safety officer, representing our team to ensure we fully comply with our legal requirements.
As a young mother Christine manages to balance her work load and attends various school functions and assists with fundraising events.
Adrian Sereni – Property Consultant
Driven by his determination to succeed and his genuine passion for real estate, Adrian Sereni is an accomplished professional blessed with a dynamic, enthusiastic and hard working approach. Indeed, Adrian’s longheld love of the property industry saw him pursuing his interest while completing a Bachelor of Business degree at the University of Western Sydney. Adrian worked at Warwick Williams Real Estate part time gaining valuable experience in the property management and mortgagee sales divisions.
Adrian was initially attracted to the Warwick Williams agency due to its outstanding industry repute. Renowned in the area for achieving exceptional results with a focus on tailored service, he felt its culture and environment provided a perfect match for his personal values and ambitions.
His experience at the agency compelled him to join the team on a permanent basis after being awarded his degree, providing him with an excellent background in dealing with the ever-changing marketplace. Now with over five years experience behind him and a comprehensive understanding of all aspects of the industry, Adrian is committed to providing his clients with a superior level of service and unwavering dedication.
Adrian is not only highly personable and multi-skilled, but he possesses a rare sincerity and empathy that clients find both reassuring and rewarding. With finely honed negotiation skills and a customer service focus that has no bounds, Adrian’s greatest motivation is ensuring a fantastic end result for his clients.
Hard working and extremely driven, Adrian is a definite people person who loves meeting those from across all walks of life and thrives on the daily challenges that his role presents. Friendly, approachable and an exceptional communicator, Adrian is able to furnish his clients with a smooth and hassle-free experience.
A genuine advocate of the Inner West property market and lifestyle, Adrian is a longterm resident of Drummoyne. He loves the fact that Drummoyne is so central to the city’s attractions yet still retains a strong village-style vibe with a friendly community and superb recreational and waterfront facilities.
A life-long resident of the Inner West and a strong advocate of its lifestyle, Rick Williams has been involved in the family business for the last 10 years. Rick is extremely well versed in all aspects of the industry having spent his formative years gaining essential knowledge – from leasing through to property management and sales support. Before joining the sales team, Rick spent five years in the finance sector in the equities, derivatives and CFD division, both in Sydney and London honing his skills with a different asset base.
Rick’s motivation is to help people realise their real estate goals and assist with wealth accumulation. A highly skilled and educated professional with an honest and upfront approach, Rick is extremely diligent in his pursuit of achieving exceptional results for his clients.
Property Management Representative
We are delighted to welcome David Frisina to our team. David brings with him extensive knowledge and experience, working in the real estate industry for over seven years and is a local resident who understands the Inner West lifestyle. David is a Licensed Agent with qualifications to work in either Sales or Property Management. David is a keen and enthusiastic person who is highly motivated and committed - he will do his very best for all his clients.
Richard has been selling homes in the Northern Districts and Inner West since 1995. From bedsitters to waterfront homes, Richard always ensures his clients achieve the best outcome when selling their home or investment property.
Also, Richard has been a resident in these communities since 1984 so has a sound understanding of all the great benefits in living in these areas.
Richard has a natural ability to place people at ease. His clients often comment on this and many relate it back to Richard’s country town upbringing.
One pointer to Richard’s success is the number of families he has acted for, on more than one occasion, helping them in selling their homes. He understands the level of trust that each family has in him when they ask him to “handle their sale”.
Richard is a fully licensed real estate agent, and has completed tertiary qualifications to re affirm his commitment to delivering best practice advice and service to all clients.
Having been a home seller on 5 occasions, Richard understands the anxiety and uncertainty that comes with deciding to “make a move”. Richard says “this driver’s seat perspective gives him an insight into what decisions his clients are facing in what is a stressful yet very exciting period of their life”.
Richard puts his success down to patience, listening, asking questions and having a sense of humour.
Away from the office, Richard is the proud father of 3 great boys who constantly provide him with many a laugh and much motivation.
As one client recently wrote, “when you are selling, you want Richard Mion at your front door”.
Richard welcomes your contact if you would like to discuss your options regarding the sale of your home or investment property.
Jane first joined our agency as a Property Consultant in the late 90’s and worked on and off over the next few years while having her family.
Jane works part time while still juggling household duties and two young sons who have a calendar full of school and sporting events.
Jane’s current two day a week role as Customer Care Manager keeps her in touch with all aspects of the business including collating customer feed back and looking for new and innovative ways to keep and maintain clients.
Working closely with both Sales and Property Management departments Jane is an integral member of our team.
Jayne has been with Warwick Williams Real Estate for nearly 3 years as a part time Administration Assistant.
Jayne is a quiet achiever and a great asset to our team helping out at reception and being involved with the admin side of our very busy office.
Jayne has lived in the Drummoyne area for over 25 years and is so close to work she enjoys every lunch at home.
The opportunity to work as part of a team and be involved in real estate while working so close and being home for her children each day, Jayne says is the ultimate role.
After nearly 8 years at Warwick Williams Real Estate Vivien has worked at Reception, enjoyed a period in Sales and, given her empathy and passion for real estate, she has now found her perfect niche - New Business Manager.
Vivien’s fabulous personality, her dedication and unwavering desire to help prospective clients enables her to offer a far greater level of service. Viv is the epitome of someone going that extra mile for both clients and colleagues.
Testimonials prove that Viv is always focused on her clients’ best interests and she is always on hand to help with information. Her superior knowledge of the current market and what can be achieved is always ‘spot on’.
Her goal has always been to create long and happy relationships with our clients and leave them satisfied with the knowledge their property is being well maintained with an excellent tenant in occupation.
As a colleague Viv is very supportive, thoughtful and generous.
SUSAN MACGREGOR JP
During her successful career she has worked as a personal assistant to such high profile Australians as Ian Keirnan, the founder of Clean Up Australia and Clean Up The World, and Dick Smith, entrepreneur and philanthropist. Susan joined Warwick as a PA in 1995. The role, at the time, also included full administration support for the Sales Team. Susan became involved from the start as her brief from Warwick was to systemise the office, work on creating a team environment and help make his busy life run more smoothly.
In 2001 Susan shared the inaugural Most Outstanding Team Member award with Craig Davies after a team vote.
During her time with the company Susan has seen and worked on many changes, including the company re-branding in 2001, total office renovations in 2008 and a second office open at The Waterfront in 2007.
Susan became involved in community activities through Warwick’s commitment to his local area and consequently Susan oversees the distribution of financial support to schools, clubs and events in the Canada Bay area. She was also a Board Member with NSW Wheelchair Sports Association for a number of years and is still committed to the Association.
In 2004 Susan was presented with the Australasian Real Estate Agency Best Practice Personal Assistant award for consistent elite performance in her work.
Susan has made it a personal mission of hers to ensure that every client doing business with Warwick Williams Real Estate receives a level of real estate service unmatched by any other agent in the area. In fact, Susan is renowned for going out of her way to ensure clients are satisfied and is very proud to be associated with the Warwick Williams Customer Care Policy that is now being adopted by real estate agents across the county.
Susan continues to thoroughly enjoy her role which now encompasses OH&S, Compliance and a variety of responsibilities. She readily admits to being a workaholic and is the first to admit she loves her job and loves working for Warwick Williams Real Estate – a company that has values and ethics and a fantastic team.
In March 2011 Susan bravely had her head shaved for the Leukaemia Foundation (hence the new look) and with two colleagues raised $10,000.
Susan’s great motto – If your face wants to smile let it. If your face doesn’t want to smile, then make it.
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A life-long resident of the Inner West and a bona fide advocate of its lifestyle, Jacki Williams has been involved in the family business for the last 20 years and has practised as a residential sales specialist since 2002. Armed with a Bachelor of Land Economics, Jacki’s accreditation as a registered real estate agent and qualified valuer has afforded her a truly comprehensive perspective.
Jacki is extremely well versed in all aspects of the industry having spent her formative years gaining essential knowledge – from the front desk through to property management and sales support. Jacki celebrates 20 years this year starting as a Saturday receptionist whilst still at school. Before joining the sales team, Jacki spent four years at Macquarie Bank in the equities lending division honing her skills with a different asset base.
Jacki’s motivation is to help people realise their real estate goals and assist with wealth accumulation. A highly skilled and educated professional with an honest and upfront approach, Jacki is extremely diligent in her pursuit of achieving exceptional results for her clients.
Her excellent track record is backed up by consistent repeat business and referrals which is a true reflection of her impeccable reputation in the industry. Indeed, some 80% of her business is gained from referrals or recommendations. Jacki’s market knowledge is second to none and this innate understanding of the local market provides a solid basis for her finely tuned negotiation skills.
Jacki’s drive lies in her desire to provide a seamless and hassle-free process for her clients. Her focus remains steadfast on each individual property, addressing its unique needs and determining a resolute and tailored strategy. She is realistic and market orientated – something that her extensive local experience enables her to continually deliver.
With deep-rooted ties with the local community, Jacki relishes the fact that so much of the family’s business is based locally. Her biggest reward is being able to establish trusting and long-lasting relationships with clients, and being able to follow them on their real estate journey.
Jacki fully understands the pressures often faced by those juggling work and family commitments and is passionate about helping them buy or sell property in the Inner West in a stress-free and straightforward manner. Often found enjoying the local parks and cafés with her young son Harrison and husband James, Jacki is continually reminded of her passion for the area and the advantages of its lifestyle, people and village community.
Commercial Prop Manager
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